How do we track maintenance requests from tenants?

Set up a public intake form that tenants submit when they have a request. Submissions land in your Engine Awesome workspace as new records, where your team picks them up and tracks the work to completion. Tenants do not log in. Updates back to tenants happen however your team currently communicates: email, SMS, or phone.

Does it connect with our accounting software?

Engine Awesome connects to Zapier and Make, which together support hundreds of accounting platforms. The exact setup depends on which accounting product you use and what data you want to push. If you want help wiring it up, ask about White Glove Support.

Can I store lease documents and attach them to tenant records?

Yes. Engine Awesome supports file uploads, so you can attach leases, inspection reports, insurance certificates, and any other documents directly to the relevant property or tenant record. Everything stays in one place.

How many properties and units can I manage?

The Pro plan includes 50,000 records, enough for most portfolios. The Business plan includes 500,000 records for larger operations. Both plans include unlimited users.

Can I customize the fields to match my lease structures?

Yes. Custom fields are unlimited on all paid plans. You can track lease start/end dates, rent amounts, security deposits, pet fees, parking assignments, and anything else your leases require.

Back to Use Cases

For Property Managers

Property Management Software Built Around Your Portfolio

Manage tenants, owners, maintenance, and leases in one place, built the way you work. Every property manager, maintenance tech, and admin gets access for one flat price.

Start Free Trial Schedule a Call

Starting at $39/month. Cancel anytime.

Key Benefits

Track tenants, leases, and rent collection in one system

Let tenants submit maintenance requests online

Keep all lease documents organized and attached to tenant records

Manage vendors and work orders from one dashboard

Your whole team gets access. No per-seat costs.

Automated rent reminders and lease renewal notifications

What You Can Build

Everything your portfolio needs in one system

Built around your lease structures, your workflows, and your team, not a generic template.

Tenant and lease database

Custom fields for lease dates, rent amounts, deposits, move-in/out dates, pet policies, and anything else your leases require.

Maintenance request portal

Tenants submit requests online. Your team assigns, tracks, and updates status. Everyone stays in the loop without a single phone call.

Document management

Upload and organize leases, inspection reports, insurance certificates, and vendor contracts. All attached to the right property or tenant record.

Automated reminders

Rent reminders go out automatically before the due date. Lease renewal notices trigger 60, 30, and 7 days out. No manual follow-up needed.

Vendor and work order management

Track contractors, invoices, and work orders. Assign vendors to maintenance requests and monitor costs across your entire portfolio.

Portfolio dashboards

Vacancy rates, rent collection status, open maintenance requests, and upcoming lease expirations, all visible at a glance.

The Problem with Off-the-Shelf Tools

Why Property Management Software Usually Falls Short

The Fit Problem

Most PM software is built for large portfolios or specific property types. If you manage a mix of residential and commercial, or have unusual lease structures, you end up adapting your workflow to fit their system instead of the other way around.

The Pricing Problem

Per-user pricing means adding a maintenance tech or leasing agent increases your monthly bill. With Engine Awesome, your whole team is included for one flat price. No calculating whether a new hire is worth the seat cost.

The Scale Problem

A 30-unit residential portfolio runs differently from a mixed-use commercial portfolio. Your software should handle your specific lease structures and workflows, not a generic landlord template built for someone else's operation.

Why Property Managers Choose Engine Awesome

One system, not five spreadsheets

Stop managing your portfolio across disconnected tools. Engine Awesome brings tenants, owners, maintenance, and vendors into one place.

Your whole team for $39/mo.

On property management software that charges per user, 5 team members at $30/user = $150/mo. On Engine Awesome, that's still $39/mo.

See the full cost comparison →

Unlimited users for one price

Every property manager, maintenance technician, leasing agent, and admin gets full access for $39/mo. Adding your 5th team member costs $0.

White-glove service available

Need help getting set up? Our team can configure the system for your portfolio and workflow, including data migration from spreadsheets or your current software.

Learn more →

Start with a template

The Rental Property Management template gives you a running start: tenant records, maintenance workflows, and dashboards pre-configured. Customize from there.

How It Works

A day in the life of your property management system

From tenant request to completed work order: all in one connected workflow.

Tenant submits a maintenance request

The tenant logs into their portal and submits a request: describes the issue, uploads a photo, marks urgency.

System assigns to the right tech

The request routes to the right maintenance technician based on property or issue type. They get notified instantly.

Tech updates status on mobile

The tech updates the job status from the field: "In Progress", "Parts Ordered", "Completed". The tenant sees the update in real time.

Work order and cost get logged

The completed job, vendor used, and any costs are recorded automatically, attached to the property record for reporting and future reference.

You see everything

Your dashboard shows all open requests, completed work, vendor costs, and upcoming lease expirations across your entire portfolio.

Ready to See It in Action?

Start a free trial and explore the property management template with your own data. If you want help setting it up, our support team is available from day one, or you can add white-glove service and we handle the build for you.

Start Free Trial

Questions? Schedule a call →

Starting at $39/month. Cancel anytime.

FAQ