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ServiceCRM

Field Service Suite Application

Complete field service operation covering accounts, properties, quotes, jobs, installed systems, and the vendor network that supports them

Key Features

Track accounts, contacts, and prospects through the full sales cycle
Keep a record of every quote against the account it was priced for
Manage multiple properties per account and the systems installed at each one
Coordinate vendors and their staff alongside your own team
Keep complete service history for every account, property, and system
Modify fields, layouts, features, and sections to match specific needs

Who Is This For?

Service businesses that quote, install, and maintain systems at customer properties, often working alongside vendors

Field Service Suite Application

The most complete field service template in the library. Where the Field Service Application covers clients, jobs, and teams, the Suite adds everything a growing operation needs: a full sales pipeline, multiple properties per account, equipment records, quoting, and a vendor network.

Overview

Some service businesses do more than show up and do the work. They price the work first, install equipment that has to be tracked for years, and rely on vendors to deliver alongside their own crews.

The Field Service Suite Application brings all of that into one application. Prospects become accounts, accounts hold as many properties as they own, and the work done at each one leaves behind an installed system you keep servicing long after. Quotes, jobs, and history stay attached to the account they belong to, so nothing lives in a separate spreadsheet.

Key Features

  • Sales Pipeline - Track accounts, contacts, and prospects through the full sales cycle
  • Quoting - Keep a record of every quote against the account it was priced for
  • Property Records - Manage multiple properties per account and the systems installed at each one
  • Vendor Network - Coordinate vendors and their staff alongside your own team
  • Complete History - Keep full service history for every account, property, and system
  • Full Customization - Modify fields, layouts, features, and sections to match your needs

What's Included

The template ships with the object types a full service operation runs on:

  • Accounts - The businesses and homeowners you serve
  • Contacts - The people at each account
  • Prospects - Potential customers still working through the pipeline
  • Properties - The locations where work gets done, with as many per account as you need
  • Quotes - Pricing you have put in front of a customer, kept on the account record
  • Jobs - Scheduled work, assignments, and completion details
  • System Installations - Equipment installed at each property, tracked over its lifetime
  • Vendors - Partner companies you work with
  • Trade Staff - The individual people those vendors send into the field
  • History - A complete activity record across everything above

Who Is This For?

This template fits businesses that sell, install, and service equipment:

  • HVAC and plumbing contractors
  • Water treatment and filtration companies
  • Home systems and smart home installers
  • Solar and energy efficiency businesses
  • Security and life safety system providers
  • Any service company managing installed equipment across many properties

Field Service or Field Service Suite?

Choose the Field Service Application if you schedule jobs for clients and assign them to teams. It is the leaner starting point.

Choose the Field Service Suite Application if you also need to quote work before it becomes a job, track equipment installed at a property, manage multiple properties per account, or manage vendors and the staff they send into the field.

Getting Started

Install this template and start with your accounts and properties. Add your vendors and their staff, then record a quote, a job, and an installed system to see how the pieces connect. Every field, layout, and section can be adjusted to match how your business already runs.

Ready to get started?

Install this template and start customizing it for your business today.